|How It Works|
Growing Memories are the UK's leading supplier of personalised trees as gifts. By providing unique recyclable quality packaging we have created a gift idea that is different, eco-friendly and inspiring.
Every effort has been made to ensure that your gift will be truly memorable by those receiving one of our trees.
As soon as the box is opened, the recipient will know that this is truly a PERSONALISED gift. From the personalised greeting card to the quality handmade Pewter engraved plaque, no expense has been spared in creating this most unique gift giving idea.
WEDDINGS / ANNIVERSARIES / MEMORIALS / BIRTHDAYS / ENGAGEMENTS / HOUSE WARMING / CORPORATE RECOGNITION / FATHER'S DAY / MOTHER'S DAY / NEW BABY / VALENTINES DAY / GRADUATION and much, much more......
When you are ready to order you will complete your order in 3 simples stage.
1. Choose your style of tree
2. Enter your message for the personalised greeting/memorial card
3. Enter your message that you require engraved on the pewter plaque
|Which Tree Should I Choose?|
People have a number of different reasons as to which is the right choice of tree for them. Obviously the most significant is down to each customers personal taste, but there are a few important points that may need to be taken into consideration.
A full list of information including height information and care details are available on our Choice Of Trees page on this website.
|What can I have on my Personalised Message|
Absolutely anything you want. Normally these will be simple messages, typically for weddings, memorials, anniversaries etc. but we can print these cards with anything you require.
Simply enter your message in the entry box when ordering your tree.
|How do I enter my engraving details for the Pewter plaque?|
Once you have chosen your style of tree and then entered your personalised card message your next step is to enter your engraving details.
Enter your required details in this box.
All engraving is centred as standard.
Our team of experienced engravers will professionally layout your text to best suit the item being engraved.
|How long will it take for the tree to arrive?|
Our standard service means all orders are engraved and despatched within 5 working days (Mon - Fri) of receiving your order.
If you opt for the EXPRESS SERVICE orders are engraved and despatched within 2 working days of receiving your order. For more details on the Express Service follow the link at the top of this page.
|Will my receipt be with the tree?|
Many customers choose to have their tree delivered directly to the recipient. In this case NO receipt would be included with the box. We will post the receipt seperately to the billing address.
|Are there instructions on planting etc?|
Yes. Each tree comes complete with an information and instructions leaflet. Details are also printed on the inside of the box.
|Is it safe to order online?|
Absolutely YES!!. Growing Memories operates a fully secure PCI DSS compliant payment facility. Payment is accepted through Actinic Payments using the very latest secure payment protection facility. Please note the billing name on your statement will appear as 3Sharp Ltd.
|What Payment Methods Do You Accept?|
We accept ALL major debit and credit cards (with exception of AmEx). Payment can also be made by bank transfer, Paypal, Cheque or Postal Order. Under no circumstances should you send payment by cash.
Under the Consumer Protection (Distance Selling) Regulations, you can cancel your order up to 7 working days after you have received your delivery (this does not apply to certain items such as personalised products and perishable goods).
In the unfortunate event of a mistake been made on the engraving plaque we will endeavour to correct this for you straight away. You must inform us of this within 7 days.
If you are returning the package for any other reason you will incurr a £15.00 charge for the tree.
Before completing your order for a personalised item please satisfy yourself fully that the gift is what you require. If you have any concerns, please do not hesitate to contact us for more information.